Choice finds dangerous children’s toys on Temu website
Fifteen items from Temu have failed Choice safety testing, leaving the consumer advocacy group concerned that the online retailer poses risks to customers, especially children.
Choice bought and tested 15 coin and button battery-operated products in May and found that each failed at least one requirement of Australia’s button battery regulations.
The products tested were a square watch, a spinning top with a launcher, a light-up projectile with fins, space figurine building blocks, a writing tablet with a lithium battery, a finger spinning top, a slap-on animal watch, a tutu skirt with a lithium battery, a camera projector, a projector watch, an LED tea light with a lithium battery, a coin cell charger with a lithium battery, a musical keyboard, a cartoon projector, and an electronic pet game.
“Temu has now removed all the offending products from its website, but 12 of the items were still available for sale when we alerted Temu to the issues,” said Ashley de Silva, Choice CEO.
“It shouldn’t take a Choice investigation to ensure unsafe products are removed from their website.”
Choice has urged Temu to join other online marketplaces like Ebay and Amazon and sign up for the voluntary Product Safety pledge to protect customers.
“Choice continues to call on the government to introduce a general safety provision, which would make it illegal for businesses to sell unsafe products in the first place.”
Meanwhile, Temu said that it takes safety concerns seriously and had already removed the tutu skirt, LED tea light, and writing tablet from its platform before receiving the notice from Choice.
The company added that it also removed the 12 remaining items from the platform.
“Temu closely monitors customer feedback to identify potential issues with products,” said a Temu spokesperson.
“When concerns arise, we take prompt action to investigate and, if necessary, remove any products suspected of being non-compliant.”
The spokesperson noted that the company is in regular communication with consumer groups and regulatory authorities to address inquiries and facilitate product takedowns or recalls whenever necessary.
Moreover, Temu conducts spot checks to verify that the products match the description their sellers submitted and are compliant with relevant standards.
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