Retailers sign radio devices safety pledge in Australia
A voluntary Equipment Safety Pledge to protect consumers purchasing radio communications devices online is gaining support, with Temu the latest retailer to sign on.
The pledge, launched by the Australian Communications and Media Authority (ACMA), outlines commitments for retailers and e-commerce platforms to prevent the advertising and supply of unlawful or non-compliant devices. It also outlines the responsibilities of online retailers as digital commerce continues to expand.
According to ACMA, growth in online shopping in Australia has been accompanied by an increase in non-compliant and illegal radiocommunications devices being listed for sale on digital platforms.
Complaints about unsafe or unauthorised devices purchased or advertised online have also increased, posing challenges for compliance and consumer protection.
Devices identified as posing risks include non-compliant two-way radios and handheld transceivers, radio signal jammers, mobile phone boosters and unauthorised signal repeaters. These products may not meet safety standards and may interfere with communications networks, GPS navigation and emergency services.
In response, ACMA has identified the online supply of non-compliant devices as a compliance priority.
Working with platform providers, the authority has developed the Equipment Safety Pledge, which applies a range of preventative and corrective measures to reduce the availability of such devices in the online market.
The pledge also includes reporting arrangements and commitments from ACMA to share information, guidance, and educational resources with signatories.
Current signatories include Ebay, Shein, Gumtree, Icom Australia, Temu and Radio Warehouse. By signing, these organisations agree to a set of voluntary obligations to reduce the presence of non-compliant radiocommunications devices in Australia’s online marketplace.
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