NORA announces industry chapters

Internet Retailing

21st Mar 2016

Industry body NORA will launch chapters to focus on specific industry issues, through advocacy, ambassadorship and thought leadership.

NORA CEO, Paul Greenberg, says that chapters will be able to campaign for specific causes, while staying under the “broad church” of NORA, recognising and supporting the diversity of the retail ecosystem.

“It’s a very exciting time for Australian new retail, with plenty of growth opportunities but the pace of change has created a need for a more dedicated focus on certain sectors of the industry. By setting up NORA Chapters, groups of passionate professionals can play a much more effective role in raising issues specific to a sector,” Greenberg said.

Chapters will include areas such as supply chain & logistics, payments, marketplaces, security, digital marketing and customer service.

The supply chain & logistics chapter is the first to have been appointed, with Luke Condon from Toll Holdings acting as the inaugural chapter head with the following members:

• Luke Condon, head of consumer delivery, Toll Holdings
• Geoff Rowan, director, SEKO Omni-Channel Logistics
• Jo Cope, director operations, ParcelPoint
• Anna Forster, GM supply chain, AussieCommerce Group
• Matt Vercoe, exec manager, Paperless Warehousing
• Sagi Simchon, MD ADSone

“Bringing together expertise from across the industry focused on solving the complexity of new retail, I am excited to provoke a new wave of conversation focusing on consumer experience, new technology and innovative thinking to support new retail growth,” said Luke Condon, head of consumer delivery, Toll Holdings.

“Over the course of the coming months, the NORA supply chain and logistics chapter will look to engage with thought leaders in the space in order to keep our members and the industry informed as well as provide a sounding board on how to address new market opportunities as they arise.”

Chapter members are volunteers and not statutory directors of NORA, and there will be regular rotation to ensure everyone has the opportunity to participate.