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Robert Stockdill

161 Articles
Robert Stockdill is Head of News and Asian correspondent for Octomedia's B2B titles Inside Retail, Internet Retailing and Inside FMCG. Based in Asia, he has 25+ years experience writing and commentating on retail and FMCG industry issues.
E-commerce
Online churn: The three leading reasons customers don’t come back
14th Apr 2026
E-commerce
What keeps LSKD at the top of Australia’s Online CX rankings
10th Mar 2026
E-commerce
Revealed: The Top 50 People in E-commerce in Australia for 2026
26th Feb 2026
E-commerce
Winning Group set to be sold to private equity company Ellerston Capital
19th Feb 2026
E-commerce
Speed and transparency: The new CX imperatives for 2026
19th Jan 2026
E-commerce
BFCM is over: Who’s set to retain the most customers?
10th Dec 2025
E-commerce
Archie Rose scales up corporate gifting through online personalisation
31st Oct 2025
E-commerce
BFCM countdown: Who’s set to win with a frictionless website journey
28th Oct 2025
E-commerce
A deep dive into the Online CX Index: What we have learned over a year
19th Sep 2025
E-commerce
General Pants Co supplier lodges winding-up order
29th Jul 2025
E-commerce
Mecca vs Sephora: Who wins the online beauty battle?
11th Jul 2025
Marketing
Eyeing Gen Z, luxury label Coach is building the five senses into its activations
27th May 2025
E-commerce
E-commerce brands urged to optimise images or risk losing sales
21st May 2025
E-commerce
The AI revolution is just beginning: How Agentic AI will transform CX
5th May 2025
E-commerce
Liquidation sale response sparks optimism for Jeanswest’s online-only future
9th Apr 2025
E-commerce
Jeanswest to close all stores, but may survive online
27th Mar 2025