Undercover inspectors probe same day alcohol deliveries

Harry Booth

1st Dec 2025

The growing market for same-day alcohol deliveries (SDAD) has been put on notice by Liquor & Gaming NSW (L&GNSW) as the festive season commences.

The regulator plans random inspections aimed at reducing alcohol-related harm to youth, amid concerns that SDADs can be completed in as little as 30 minutes.

L&GNSW is warning the industry that inspectors have been deployed and will be conducting compliance audits covertly to ensure regulations are being followed. They will be looking for delivery staff checking identification, whether delivery staff have the necessary Responsible Service of Alcohol (RSA) training, whether self-excluded people can still place an order, and whether alcohol is being provided in prohibited zones.

“The vast majority of operators are doing the right thing; however, it is a real concern that in the lead-up to summer, we still have some delivery contractors not checking IDs when the handover happens,” L&GNSW executive director, regulatory operations, Dimitri Argeres, said.

“Delivery drivers must confirm the recipient is over 18, ensure the delivery details match the recipient, and properly record the ID check at the time of delivery.”

Argeres referred to an incident in Kibble Park, Gosford, in which a delivery driver was observed failing to request ID when handing over alcohol. “That final ID check is mandatory and is the most effective way of stopping under-18s accessing alcohol,” he added.

On a separate occasion in Hyde Park, Sydney – an alcohol prohibited zone – a different driver was seen completing a delivery.

Guidance for SDAD services was detailed in L&GNSW’s 2021 framework, published following the introduction of new laws.

“While we have seen a significant improvement in compliance rates since 2021, we urge all retailers and people making the deliveries to ensure they know their responsibilities,” Argeres said.

“The maximum fine for a provider for not checking ID is $5500 – however people found to be selling and supplying alcohol to minors can face fines of up to $11,000, 12 months’ imprisonment, or both.”

L&GNSW said it will continue to engage with the industry on licensing compliance and harm minimisation.