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Logistics & Fulfilment

Trunk Club to close fulfilment centre

Nordstrom is closing Trunk Club’s Chicago fulfilment centre, integrating its operations into the department store’s network of fulfilment and distribution centres.

Nordstrom acquired the e-commerce start-up in 2014, which is headquartered in Chicago and serves customers both online and through its five “clubhouses” in Chicago, Dallas, Washington, D.C., Los Angeles and New York.

With the closure, slated for August 2017, 250 positions will disappear. Nordstrom said it will work to help employees interested in staying with the company find roles at the Trunk Club Chicago clubhouse or at nearby Nordstrom and Nordstrom Rack stores.

“As Trunk Club has grown significantly over the past several years, we’re continuing to find opportunities to support that growth while also giving our customers the best experience possible,” said Brian Spaly, CEO of Trunk Club.

Spaly said the business would soon outgrow the centre.

“We decided this was the right time to integrate Trunk Club orders into the Nordstrom fulfilment network, which will allow us to share more of their inventory and better serve our customers with a wider mix of merchandise.”

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