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Online marketplaces remove 15,000 unsafe products in product safety blitz

Australian online marketplaces have removed more than 15,000 potentially unsafe products from their platforms as part of the Product Safety Pledge.

The Australian Product Safety Pledge is a voluntary initiative launched by the Australian Competition and Consumer Commission (ACCC) in November 2020 to online improve product safety.

Pledge signatories including AliExpress, Amazon Australia, Catch, Ebay and MyDeal, used artificial intelligence technologies, image recognition and automated scanning to prevent hundreds of thousands of unsafe products from being listed for sale on their websites.

ACCC deputy chair, Catriona Lowe, said she is pleased the pledge signatories used “innovative techniques” to detect and remove unsafe products from their platforms.

“We are encouraged to see signatories taking active steps to create a safer shopping experience for Australian consumers.

“Educating sellers about unsafe or recalled products and using automated systems to detect and block unsafe products before an item is listed help keep unsafe products from ending up online.”

She urged other online marketplaces to put product safety first by signing up to the pledge.

“If you’re selling goods online, it’s your responsibility to check the products are safe and comply with Australian product safety laws,” said Lowe.

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