Next-day delivery surge boosts metropolitan parcel volumes

Celene Ignacio

19th Oct 2023

Parcel delivery service provider Couriersplease saw a 47 per cent annual growth in same-day metro deliveries during the September quarter as more shoppers prefer faster deliveries.

The company said that same-day and next-day deliveries during the period were 47 per cent higher than all other deliveries, noting a dynamic shift in consumer behaviours with snail mail coming under pressure.

In total, the company said its parcel delivery volumes during the quarter increased 25 per cent.

Sydney dominated the rank of top seven suburbs for same-day deliveries, while Melbourne led the list of top seven suburbs for next-day deliveries in FY23.

“CouriersPlease has achieved significant growth already this year, largely through the onboarding of a number of large Australian retail customers who share our understanding that customers are doing it tough and need the best-value product and parcel delivery options,” said Richard Thame, CEO at Couriersplease.

Couriersplease allows parcel recipients to have the package redelivered to a neighbour’s address, reschedule to another date, or redirect to a convenient collection point, during the parcel’s transit. 

“At CouriersPlease, we are increasing the digitalisation of our services to disrupt traditional delivery models, which will help maintain our position as a top parcel delivery service in Australia and will significantly improve the delivery experience,” said Thame.