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#customer complaints
Opinion
If you’re not responding to customers immediately, don’t bother asking for their feedback
19th Jul 2017
E-commerce
Minister calls for more transparency in online shopping
26th Jun 2017
Marketing
The dark side of customer service
3rd May 2017
E-commerce
Kiwis increasingly keen on e-commerce
5th Oct 2016
E-commerce
Customer support centres are falling behind on digital
29th Sep 2016
E-commerce
Six tips for handling customer complaints on social media
12th Jul 2016