Courier company looks to grow in Queensland

Heather McIlvaine

7th Aug 2018

CouriersPlease (CP) has appointed a new state manager to improve operations in Queensland over the next three to five years.

 Tracey Baldwin – the company’s first female branch manager – will oversee the daily operations of the business and manage the 202 franchisees in Queensland, as well as working on the overall strategy to help franchisees achieve higher revenue and become more profitable.

Baldwin brings a wealth of experience in the logistics sector to her role, having spent 14 years working at DHL Express and most recently working as national business development manager at Toll Priority.

Baldwin noted the rising number of business-to-consumer deliveries through the growth of e-commerce as an opportunity and a challenge for the sector.

“I’m thrilled to start the next chapter of my career at CP, and I’m looking forward to the new challenges that lie ahead of me – particularly as the logistics industry is forever changing,” she said.

“The massive growth in business-to-consumer parcel deliveries that has occurred over the last few years with e-commerce being on the rise is very exciting. There are many challenges for all parties, such as the increasing volume of deliveries that continue to grow year on year, so it’s important for us to adapt and find new solutions.”

CP claims to have delivered nearly 18 million parcels in 2017 and expects to increase this figure by 13 per cent to 20.3 million parcels in 2018.